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COBRA

Phone: Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (866) 343-8902.

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Employer Support

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (866) 988-2006.

Email

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Health Advantage: RRA

Hours:
Monday–Friday, 8 a.m.–10 p.m. ET

P.O. Box 30516  
Salt Lake City, UT 84130-0516

Phone

Health savings account (HSA) - Optum Bank

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance 24/7, at (866) 234-8913.

Email

Health savings account (HSA) - UnitedHealthcare

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central Time), Monday through Friday at (800) 791-9361.

Email

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Medicare Advantage medical savings account (MSA)

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance 24/7, at (855) 893-2300.

Email

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Optum Bank

Hours: 24/7 excluding major U.S. holidays

Need to send general correspondence?
P.O. Box 271629
Salt Lake City, UT 84127-1629

Mailing an HSA check?
P.O. Box 60099
Newark, NJ 07101-8052

Need to transfer funds?
Wire and ACH Information
Bank routing number (ABA number):124384877
2525 Lake Park Blvd,
Salt Lake City, UT 84120

Phone for HSA 1-866-234-8913
Phone for MSA 1-855-893-2300

Optum Pay

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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Prepaid Card

Phone: Our customer support center is available for assistance 24/7, at (877) 370-5329.

Provider / Health Plan Support

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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Retiree reimbursement account (RRA)

Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central Time), Monday through Friday at (877) 298-2322.

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